Customer Satisfaction

We want you to be happy with your experience with EmpireSquid Organics. We make high quality products at a fair price, ship quickly, are happy to respond to any questions you might have, and we stand by our creations. 

In the highly unlikely event that you find yourself dissatisfied with your purchase, simply email us with your issue. If the problem can't be resolved you can ship the offending item back to us, and we'll issue a refund of the product price, shipping excluded, once we've received your return.

We aim to please, and you don't simply need to take our word for this - check out our independently collected reviews from our Etsy shop.